Custom agent harnesses
One tool that connects your employees to the tools they need.
Built for your business alone, and owned by it. Your people ask for the work in one place, and AI agents behind it reach into the systems you already run — email, files, accounting, the project tracker — to do the repetitive part. That tool is called an agent harness. I fix the process underneath first, because that — not the technology — is what kills these projects.
The work that eats the week
Documents you rebuild every time
Proposals, reports, permits, filings, close-out packages.
Inbound handled by hand
Quote requests, intake forms, RFIs, the same six replies.
Knowledge nobody can find
Years of past projects, specs, and contracts, effectively lost.
Copy-and-paste between systems
The handoff your tools never made, so a person makes it.
Different industries, same four shapes. If your version of this is the reason people work late, an agent in the right harness can probably take most of it.
The model is not your problem. The setup is.
Every business rents the same models. What differs is everything around them, and at most companies that is a mess: a process that changes with whoever is on shift, decisions buried in email threads, and AI wired up one employee at a time — separate accounts, separate connections, MCP configurations that differ from one laptop to the next. Point an agent at that and it hands you confident, plausible, wrong. The harness replaces it with one setup for everyone, built on four things.
A process, written down
What your best person does, step by step, so the agent does it the same way every time.
The right data within reach
The files, past projects, and rules the job depends on, cleaned up enough to trust.
One set of connections, with limits
The same access to the systems you already use for every employee, and a hard line around what it must not touch.
Checks before anything ships
Tests and review points that catch a wrong answer before a client does.
Get those four right and the AI part gets boring, and replaceable. The model behind the harness is a setting, not a foundation: change AI providers when a better one comes along, and the tool your team uses stays the same.
A clear path, three steps
Start at the top and stop whenever you have what you need. Nothing obligates you to the next step.
Readiness Audit
Find out why AI hasn't stuck — and what's actually worth automating.
Harness Build
Build the one tool your team works from, then ship the two or three agents that save real hours.
Light Retainer
Keep it working, and grow it carefully.
Built by someone who did the work
I came up in regulated environmental compliance — the document grind where a detail in the wrong place has real consequences — and built software for it before spending years on production AI systems. Most businesses have their own version of that grind. Same shape, different rules.
- No rip-and-replace. I work with the systems you already have.
- No black boxes. You'll understand and own the harness I build.
- No lock-in. The retainer is month to month, and the harness goes where you go, on whichever AI provider you choose.
- No hype. If AI isn't the right tool, I'll tell you.
Not sure what's worth automating?
That's usually the right place to start. A short call, no pitch and no deck.